in this section: strategic reputation management crisis & issues management media relations mergers, acquisitions & divestments culture change/
employee engagement communications function
development executive communications
coaching corporate social responsibility
(CSR)

"It takes twenty years to build a reputation and five minutes to ruin it.
If you think about that, you’ll do
things differently."

Warren Buffet
American investor and philanthropist

Crisis & issues management

We’ve learned that no organisation is immune from crises however large, small or well-meaning its intent. We also know they can ignite from the most unexpected and unlikely source. However, with anticipation, preparation, a cool head and agility, a crisis need not become a drama – and nothing need be left to chance.

an image of a life-belt being thrown to illustrate resue in a crisis

Members of our team have front-line crisis management experience with the capability to provide support in any of the following areas:

• Risk/issues analysis • Organisation crisis preparedness • Crisis response training • Active response/‘hands-on’ crisis control • Post-crisis evaluation

The support we offer is based on a no-nonsense, realistic assessment of where threats to commercial success lie. For us, crisis management is not about gilding the lily or spinning the truth. It’s about helping organisations and individuals respond safely and with integrity to mounting questions asked of them by employees, regulators, peers and the public at large.

Click here to view just some examples of the serious incidents and crises our team members have actively managed on behalf of companies on both a domestic and cross-territory level.

How prepared would your organisation or client be to deal with the unexpected?